TERMS OF SERVICE

Reservation & Booking Procedure

If you are interesting with our tour program, please feel free to contact us via email address, mobile message or whatssapp, or 24 hours phone call service direct to our mobile number. We are very glad if you ask any information about tour program, then if you feel that it is suitable for you just make reservation, then we would pleasant if you want to make down payment to secure your booking, and we will reconfirmed to you if we got any deposit.

Payment Method & Transaction

  • If you interest with our product and want to make reservation, please send us 25% from total price as the deposit, then the rest payment should be done one day before the trip starting or at least in the morning before the trip start from Labuan Bajo.

  • The payment should only be done by Indonesian currency IDR, or also other foreign currencies such as: USD, EURO, GBP, and it will automatically be converted in to the Indonesian Rupiah regarding to the latest exchange-rate of our local bank or post office.

  • The deposit can be sent via bank, western union or paypal, and the rest payment should be done by cash when arrive in Labuan Bajo

  • We are so sorry for being not possibility for our clients to pay by using Credit Card when arrive in Labuan Bajo, but you can pay by credit card via paypal.com.

  • Payment can be made through bank trasfer, western union or PayPal: pay@indonesiarooms.biz (rates and tax considered)
      Payment Gateway

Refund & Cancellation Policy
After you have transferred a deposit or settled all the tour payment, and suddenly you will cancel the tour for any sake of your problem. It is not refundable, and could you please informs us by sending an official notification message in advanced to confirm your tour cancellation.

Travel Insurance.
We would be pleased to suggest and recommend to our clients that, it really ensures that, your any kind of Insurances have been covered in reliable Insurance company in your country due to this does not include on the tour price. So, please be so kind to take your owned any kind of Insurances with you during your traveling date to our region.

Our Limitation & Responsibility
We will try hard to do the best our job to make you happy and satisfied during you traveling on our region, and we only act actually in a capacity as a local tours & travel organizer to arrange your tours, transportation, accommodation, tour guide service and so on (depend on our dealing tour price). So, we do not responsible for any important personal belongings missing, damage, delay, cancel or irregularities of flight schedule, minor or major accident including death, any natural disaster such as: bad weather, landslide, storm,or any force-major which are really beyond of our control that makes you trip is uncomfortable, unhappy.